Privacy Policy

1) What information we collect

 

You provide via forms (when booking a consultation):

• First name, last name, email address, phone number

• Optional details you share in free-text fields (e.g., company, goals)

Automatically via cookies/trackers (see Section 7):

• Device, browser, approximate location (city/country), IP (may be truncated/anonymized)

• Pages viewed, session duration, referrers/UTM, clicks, basic performance data

We do not intentionally collect sensitive data through our site.

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2) How we collect information

• Directly from you: when you submit our booking form or use Wix Chat.

• Automatically: Wix sets essential cookies for site security and operation. Analytics/marketing cookies (if enabled) load only after you grant consent via Usercentrics.

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3) Why we collect information (purposes & legal bases)

We use your information only to:

• Schedule and host your meeting (calendar invites, confirmations, reminders)

• Follow up on your request and related documentation (e.g., summary notes, proposals)

• Operate, secure, and improve our website (basic analytics and performance)

Legal bases (if GDPR/UK GDPR applies):

• Contract / pre-contract (Art. 6(1)(b)) — booking and follow-ups you request

• Legitimate interests (Art. 6(1)(f)) — site operation, basic analytics

• Consent (Art. 6(1)(a)) — for non-essential cookies/trackers and any optional marketing

We do not sell personal information.

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4) How we store, share, and disclose information

Our service providers (processors)

We use the following third-party services to operate our website and manage consent and communications. Each acts as a processor on our behalf under a data-processing agreement (DPA). They only process your data to provide their service to us.

• Wix (Wix CMS & Hosting) – Website hosting, content management, site security and performance.
  Data processed: page views, device/browser data, session identifiers, error/performance logs; form submissions you send to us (e.g., consultation form) are stored in our Wix site data and forwarded to our inbox/CRM.
  Purpose: run the website, ensure availability and security, basic analytics.
  Transfers: may process data outside your country with appropriate safeguards.

• Wix Chat – On-site chat widget.
  Data processed: messages you choose to send via the chat, timestamp, basic device/browser info, and operational cookies needed to keep a chat session.
  Purpose: allow you to contact us from any page and receive replies.
  Note: Please avoid sharing sensitive information in chat.

• Usercentrics for Wix (Consent Management Platform) – Cookie/consent banner and preference storage.
  Data processed: your consent choices (accept/deny per category), a consent identifier, timestamp, and country/region; stored in a cookie/local storage to remember your settings.
  Purpose: gather, store, and honor your consent for non-essential cookies and tracking, as required by applicable law.
  Effect: non-essential tools load only after you grant consent via the banner.

 

5) Retention

We keep consultation records only as long as needed for the purposes above, to comply with legal obligations, or to resolve disputes. When no longer required, we securely delete or anonymize the data.

 

6) How we communicate with you

We may contact you via email or phone to:

• Confirm/remind about meetings

• Share follow-up notes or proposals

• Respond to your inquiries

Marketing: We currently do not send marketing emails by default. If that changes, we’ll request consent where required and provide an easy opt-out.

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7) Cookies & tracking (with consent banner)

We use a consent banner powered by Usercentrics for Wix. On your first visit, you can Accept All, Reject All, or Customize non-essential cookies. You can change your choices anytime via “Cookie Settings” in the site footer. Essential cookies are always on, because the site won’t work without them.

Cookie categories we use

• Essential (always on) — set by Wix: security (e.g., CSRF protection), load-balancing, session continuity, form/booking functionality, and your cookie preferences.

• Analytics/Performance (consent-based) — may be set by Wix CMS or integrated analytics: aggregated page metrics (e.g., page views, time on page, referring URLs), error/performance logs.

• Marketing/Third-party (consent-based) — disabled unless you enable such features: only if we add marketing pixels or third-party embeds.

What Usercentrics stores: a consent record (your choices, timestamp, country/region) and a consent identifier (cookie/local storage) so we can prove and respect your preferences.

Examples of what these cookies do

• Keep you logged into a session during a booking or chat.

• Remember that you rejected/accepted non-essential cookies so we don’t ask again each visit.

• Help us understand which pages are most useful (in aggregate), if you consent to analytics.

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8) Minors

Our services are not directed to children under 16 (or the age defined by your local law). We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us to remove it.

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9) Your rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Correct inaccurate data

• Delete your data

• Object to / restrict certain processing (including object to direct marketing)

• Withdraw consent (e.g., cookie preferences)

• Data portability

To exercise rights, see Contact us below. We may verify your identity before responding.

California (if applicable): We do not sell or “share” personal information for cross-context behavioral advertising. You may request access or deletion as above.

 

10) Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

 

11) Changes to this policy

We may update this policy from time to time. The Effective date shows the latest version. If we make material changes, we’ll highlight them here or notify you where appropriate.

 

12) Contact us

Questions, requests, or privacy concerns?
Email: anand.remgurai@gmail.com 

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